Terms & Conditions

Terms & Conditions

Last updated: [07.15.2026]

These Terms & Conditions govern your use of the SmileBloom website and the purchase of products from our online store.

By placing an order, you agree to these Terms.

1. About Us

This website is operated by SmileBloom.

Throughout the site, the terms "we", "our", and "us" refer to SmileBloom.

2. Eligibility

You must be at least 18 years old or have permission from a parent or guardian to place an order.

3. Orders

All orders are subject to acceptance and availability.

After placing your order, you will receive an order confirmation by email. This confirmation does not constitute acceptance of your order.

We reserve the right to cancel or refuse any order at our discretion.

4. Prices

All prices displayed on our website are in GBP (£).

Prices include VAT where applicable.

Shipping charges are shown during checkout.

We reserve the right to change prices without prior notice.

5. Payment

We accept secure payments through:

  • Visa
  • Mastercard
  • American Express
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay
  • Klarna (where available)

Payment is taken when your order is placed.

6. Shipping

Orders are processed within 1–2 business days.

Estimated delivery times:

  • United Kingdom: 5–10 business days

Delivery times are estimates and may vary.

SmileBloom is not responsible for delays caused by customs, couriers, weather conditions, or events beyond our control.

7. Returns

Customers may return eligible products within 30 days of delivery.

Returned items must be:

  • unused
  • in their original packaging
  • in resalable condition

To start a return, please contact our customer support.

Refunds are issued after inspection of the returned item.

8. Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.

We may request photographs before arranging a replacement or refund.

9. Warranty

SmileBloom products are covered by the statutory consumer rights provided under UK law.

This warranty does not cover:

  • misuse
  • accidental damage
  • normal wear and tear
  • unauthorized modifications

10. Intellectual Property

All content on this website, including:

  • logos
  • images
  • graphics
  • product descriptions
  • trademarks

belongs to SmileBloom and may not be copied or reproduced without written permission.

11. Limitation of Liability

To the fullest extent permitted by law, SmileBloom shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Nothing in these Terms limits liability for death or personal injury caused by negligence or any liability that cannot legally be excluded.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy.

13. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact

SmileBloom

Email: support@smilebloom.co

Website: www.smilebloom.uk